Terms of Service

Last Updated: October 7, 2026

1. Introduction

Welcome to Orvides. These Terms of Service (“Terms”) govern your access to and use of orvides.com (the “Website”) and any products or services offered through it.

Throughout these Terms, “we,” “us,” and “our” refer to Orvides. “You” and “your” refer to anyone who visits our Website, purchases our services, or otherwise uses our services.

By accessing our Website or placing an order, you agree to these Terms and our applicable policies. If you do not agree, please do not use our Website or services.

2. Our Services

Orvides provides custom logo design and related branding services for businesses, entrepreneurs, and individuals.

Our services may include logo concepts, design revisions, brand identity elements, and digital design files, depending on the package purchased.

The specific deliverables, revision allowances, file formats, and estimated turnaround times applicable to your order will be described on the relevant product page or otherwise communicated to you before purchase.

We reserve the right to update, improve, or modify our services, provided that such changes do not unlawfully affect existing customer rights or confirmed orders.

3. Eligibility

By using our Website or purchasing our services, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you purchase services on behalf of a company or another organization, you confirm that you have the authority to act on its behalf.

4. Orders and Account Information

When placing an order, you agree to provide accurate, complete, and up-to-date information, including your name, email address, billing information, and any project details required to complete your purchase.

You are responsible for reviewing your order details before completing payment.

We reserve the right to contact you if additional information is necessary to process your order or begin your design project.

If an order cannot be accepted or fulfilled, we will notify you and arrange any appropriate refund required under our policies and applicable law.

5. Pricing and Payment

All prices are displayed on the Website in the currency indicated on the relevant product page.

Prices, service descriptions, and available packages may change from time to time. Any changes will not affect an order that has already been accepted, except where otherwise permitted by law or agreed with you.

Payment must be completed using an available payment method at checkout.

Payments may be processed by third-party payment providers. By submitting payment information, you agree to comply with the applicable terms of those providers.

We do not guarantee that every payment method will be available to every customer or in every location.

6. Digital Delivery and Project Timelines

Our logo design services are primarily delivered digitally. No physical product will be shipped unless explicitly stated in the relevant product description.

Estimated delivery times will be communicated through the applicable package description or project correspondence.

Delivery times may depend on project complexity, customer feedback, requested revisions, and the timely provision of required information.

If an unexpected delay occurs, we will make reasonable efforts to communicate relevant updates.

7. Design Revisions and Approvals

Each design package may include a specific number of revisions, as stated in its product description.

A revision means a reasonable adjustment to an existing design concept. A completely new concept, a substantial change in creative direction, or additional services may fall outside the original package.

Additional work may require a separate agreement or purchase.

You are responsible for reviewing the final design and confirming that it meets your requirements before using it commercially.

Any revision limitations are subject to applicable consumer protection laws.

8. Refunds and Cancellations

Our Refund Policy explains the circumstances under which cancellations and refunds may be available.

Because our services involve custom creative work, refund eligibility may depend on whether work has started, the progress of the project, and whether the agreed deliverables have been provided.

Nothing in these Terms excludes or restricts any mandatory cancellation, refund, or consumer rights applicable to your purchase.

For questions about an order cancellation or refund, contact us at Hello@orvides.com.

9. Intellectual Property

9.1 Our Website and Materials

Unless otherwise stated, the Website’s original content, branding, graphics, text, layout, and other materials are owned by or licensed to Orvides and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit these materials without prior authorization, except where permitted by law.

9.2 Custom Logo Designs

The ownership and permitted use of a custom logo design will depend on the terms of the purchased package and any separate written agreement.

Unless otherwise stated in the applicable package terms, after full payment and delivery, we intend for the customer to receive the rights expressly granted for the final approved design.

Any transfer or license of intellectual property rights will be subject to applicable law and the specific terms communicated for the project.

Third-party fonts, stock assets, templates, or other licensed elements may remain subject to their respective license terms.

9.3 Customer-Provided Materials

You retain the rights you hold in materials you provide to us, including names, images, text, and existing brand assets.

You grant us permission to use those materials only as reasonably necessary to perform the requested services, subject to any additional agreement between us.

You represent that you have the necessary rights or permissions to provide those materials and authorize their use for your project.

10. Portfolio and Promotional Use

We may wish to display completed projects in our portfolio, on our Website, or in promotional materials.

We will respect any applicable confidentiality obligations and any separate written agreement regarding portfolio use.

Where permission is required, we will obtain it before using your design or identifying your business for promotional purposes.

11. Acceptable Use

You agree not to:

• Use our Website for unlawful, fraudulent, or misleading purposes.
• Attempt to gain unauthorized access to our systems or other users’ information.
• Interfere with the security, operation, or functionality of our Website.
• Submit content that infringes another party’s intellectual property or other legal rights.
• Use our services to create materials that violate applicable laws.
• Copy or exploit our Website content without authorization.

We reserve the right to take appropriate action when we reasonably believe these Terms have been violated, subject to applicable law.

12. Customer Responsibilities

To help us complete your project successfully, you agree to provide accurate project information, communicate your design preferences clearly, and respond to reasonable requests for feedback or clarification.

You are responsible for ensuring that the business name, wording, symbols, and other materials you request us to incorporate can lawfully be used for your intended purposes.

Unless expressly included in your package, our services do not constitute legal advice, trademark clearance, trademark registration, or a guarantee that a design is eligible for trademark protection.

We recommend conducting appropriate trademark searches before using a design as a commercial brand identifier.

13. Third-Party Services and Links

Our Website may use or link to third-party services, including Shopify, payment providers, and other external platforms.

We do not control all aspects of these third-party services and are not responsible for their independent terms, privacy practices, or availability.

Your use of a third-party service may be subject to separate terms and conditions.

14. Disclaimers

Our Website and services are provided subject to applicable law.

We make reasonable efforts to describe our services accurately. However, we do not guarantee uninterrupted Website availability or that every service will be compatible with every third-party platform or system.

Examples, previews, mockups, and portfolio materials are illustrative unless explicitly identified as deliverables included in your package.

Nothing in these Terms excludes any warranty or consumer right that cannot lawfully be excluded.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Orvides will not be liable for indirect or consequential losses arising from the use of our Website or services where such liability may lawfully be excluded.

Nothing in these Terms limits liability where such limitation is prohibited by law, including any applicable liability for fraud, intentional misconduct, or other matters that cannot legally be limited.

Where a limitation of liability is permitted, it will be interpreted consistently with applicable law and any mandatory consumer protection requirements.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising from your unlawful use of our Website, your infringement of third-party rights, or your material breach of these Terms.

This provision does not apply to the extent a claim results from our own unlawful conduct or where such an allocation of liability is prohibited by law.

17. Privacy

Your use of our Website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy to understand our data-handling practices.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, business practices, or legal obligations.

Updated Terms will be published on this page with a revised date.

Changes will apply prospectively to the extent required by applicable law. Your statutory rights and any terms applicable to an existing order will remain unaffected where required by law.

19. Governing Law and Disputes

These Terms are subject to the laws applicable to the relevant transaction, without overriding any mandatory consumer protection rules that apply in your country or region.

If a dispute arises, we encourage you to contact us first so that we can attempt to resolve the matter informally.

Nothing in this section prevents you from exercising any legal rights available to you or bringing a claim before a competent authority or court where permitted by law.

20. Contact Information

If you have any questions about these Terms of Service, please contact us:

Business Name: Orvides

Website: Orvides.com

Email: Hello@orvides.com