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Privacy policy

Privacy Policy

Last Updated: October 7, 2026

1. Introduction

Welcome to Orvides (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from orvides.com (the “Website”).

By using our Website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue using our Website.

2. Information We Collect

We may collect the following types of information when you visit our Website, place an order, or contact us.

Personal Information

  • Name
  • Email address
  • Billing address
  • Payment and transaction details
  • Other information you voluntarily provide when communicating with us.

Order Information

When you purchase a logo design package, we collect information necessary to process your order, communicate with you, and deliver your purchased services.

Technical Information

We may automatically collect certain information when you browse our Website, including your IP address, browser type, device information, operating system, and information about how you interact with our Website.

Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve functionality, understand visitor behavior, remember preferences, and support marketing and analytics activities.

3. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders.
  • Provide our logo design and branding services.
  • Communicate with you about purchases, project updates, and customer support.
  • Respond to questions, requests, and complaints.
  • Process payments and help prevent fraudulent transactions.
  • Improve our Website, products, and customer experience.
  • Send promotional emails when permitted by applicable law.
  • Comply with legal obligations and enforce our policies.

4. Payment Processing

Payments made through our Website are processed by third-party payment providers. We do not generally store complete payment card numbers or security codes on our own servers.

Your payment information is handled according to the privacy and security practices of the applicable payment provider. Please review the relevant provider’s privacy policy for more information.

5. Sharing Your Information

We may share your information with trusted third parties when necessary to operate our business, including:

  • Shopify: To host and operate our online store.
  • Payment Providers: To securely process transactions.
  • Service Providers: To support order management, customer communications, analytics, and service delivery.
  • Legal Authorities: When disclosure is required by law or necessary to protect our legal rights.

We do not sell your personal information in exchange for money. Any data sharing for advertising or analytics purposes will be handled in accordance with applicable privacy laws.

6. Digital Design Services

To fulfill your order, we may use information you provide about your business, brand preferences, target audience, and design requirements.

Please avoid submitting confidential or sensitive information unless it is necessary for your project. Information submitted for design purposes will be used to communicate with you and provide the services you request.

7. Cookies and Analytics

Cookies help us provide a smoother browsing experience and understand how visitors use our Website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some Website features.

Where required by law, we will request your consent before using non-essential cookies or similar tracking technologies.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.

When information is no longer required, we will take reasonable steps to delete it or securely anonymize it, subject to applicable legal requirements.

9. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Object to or restrict certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Opt out of marketing communications.
  • Request a copy of certain personal information in a portable format.
  • Lodge a complaint with a relevant data protection authority.

To exercise any applicable privacy rights, please contact us at Hello@orvides.com.

We may need to verify your identity before processing certain requests.

11. Marketing Communications

If you subscribe to our newsletter or otherwise consent to receive promotional communications, we may send you updates about our services, offers, and brand design resources.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Where required by law, we will obtain your consent before sending marketing communications.

12. Third-Party Websites

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of these external websites.

We encourage you to review their privacy policies before providing personal information.

13. International Data Transfers

Your information may be processed or stored in countries other than your country of residence, depending on the location of our service providers.

Where required by applicable law, we will take appropriate steps to ensure that international transfers of personal information are adequately protected.

14. Children’s Privacy

Our Website is not intended for children under the age required to provide valid consent under applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.

If you believe a child has provided us with personal information unlawfully, please contact us so that we can take appropriate action.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or legal obligations.

Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Brand: Orvides

Website: Orvides.com

Email: Hello@orvides.com

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